Query Details

The Query Details box to the right of the query form shows you the following information about the selected query:

Change the Query Recipient, Scan/Upload Status, the Response Noted and/or Sent Electronically

To change the recipient of the query, click the button displaying the current Query Recipient’s name and the following fields display:

update_recipient.jpg

 

Make changes to the recipient(s), as needed, and then click the Reassign button. If the query had already been sent to the original recipient(s), clicking the Reassign button will automatically send the query to the new recipient(s). If the query is still in a "Draft" status (in other words, has not yet been sent to the original recipients(s)) then no notification of reassignment will be sent. Once the query is ready, click the Send button and it will be sent to the new assigned recipient(s).

 

From the Query Details box, you can change the scan/upload status of the query by selecting or deselecting the Scanned into EMR checkbox, as well as change whether or not the response has been noted by the physician in some other location by selecting/deselecting the Response Noted checkbox.

 

You cannot change the Sent Electronically checkbox as it is set by the system when a query has been “Published” (in other words, the Send button has been clicked).

Select the Education Provided/Education Reason

Select the Education Provided checkbox if you needed to assist the Provider with answering this query.

 

As an option, your site can choose to have the Education Provided checkbox appear as a dropdown box containing a list of education reasons, as follows:

 

This information is then recorded for reporting purposes.

Change the Reason for Querying and/or Query Impact

You can change the reason for querying and the query impact from the Query Details box as well. Simply deselect and select the appropriate checkboxes.

Change the Query Type

To change the query type, click on the appropriate toggle button: either Written or Verbal, as follows:

Select a Code to Associate with a Query

When you create a query from the Queries tab, you may want to associate that query with a code you have added on the Codes tab. That way, when the query is answered, it will change the associated code from Speculative to Confirmed and, therefore, billable.

 

To associate a query to a code, click the Select Code link in the Query Details box. The Possible Codes box displays, as follows:

possible_codes.jpg

 

The Possible Codes box shows you all of the Diagnosis and Procedure codes for this admission. Select the appropriate code to associate with this query by clicking on the tiny_plus_icon.jpg icon. You can delete the association by clicking on the tiny_x_button.jpg icon to the right of the code in the Queried From box.

queried_from_box.jpg

Select a Code to Associate with a Closed Query

If a query was resolved without a particular code associated to it, you can associate that code to the closed query by clicking the button in the Generated Codes box of the Query Details section. ChartWise 2.0 will open the TruCode Encoder within the Queries tab to allow you to search for the diagnosis or procedure code that should result from this closed query. Once you have located the appropriate code or multiple codes and added them, click the Close Encoder button to return to the Queries tab. A PDF of the query displays on the tab, and the Generated Codes box will now show the diagnosis or procedure code(s) that you associated to that query.